Last updated: 1 November 2026

In short. We collect the information we need to take and deliver your order, support you, keep the site secure and, if you choose, send you updates. We do not sell your personal data.

1. Who we are

CAPFORM LLP, trading as Seasaltco. (“Seasaltco.”, “we”, “us” or “our”), operates seasaltco.in and is responsible for the personal data described in this Privacy Notice. Our registered office is at 301, Sarthik Square, Nr. Shapath-3, S.G. Highway, Bodakdev, Ahmedabad 380054, Gujarat, India.

This notice explains what personal data we collect when you visit our website, place an order or contact us, why we use it, who we share it with, and the choices and rights you have.

2. Personal data we collect

We collect	Why
Name, phone number and email address	To confirm and update you about your order and respond to your queries
Shipping and billing address	To deliver your order and issue invoices
Order and transaction details (products, amounts, order status, returns, replacements and refunds)	To fulfil your order, handle issues and refunds, and keep business and tax records
Payment confirmation (payment status, method type and transaction reference)	To verify and reconcile your payment
Messages you send us (contact form, email or WhatsApp) and any photos you share	To resolve your queries, complaints and order issues
Device and usage information (IP address, browser, device type, pages viewed)	To run the site, keep it secure, prevent fraud and understand how it is used
Marketing preferences	To send updates only where you have opted in

Payment card details. Card, UPI and bank details are entered on and processed by our payment partner (Razorpay) and Shopify's secure checkout. We do not receive or store your full card number or bank credentials.

3. Where we get it from

• From you, when you place an order, fill in our contact form, email us or message us on WhatsApp.
• Automatically, when you use our website, through cookies and similar technologies (see section 5).
• From our service providers, such as payment confirmations from our payment partner and delivery updates from our shipping partners.

4. Why we use your personal data

• To process and deliver your order: taking payment, packing, shipping, delivery updates, invoicing, and handling cancellations, replacements and refunds.
• To support you: answering questions and resolving complaints and order issues.
• To keep the site working and secure: preventing fraud and misuse, fixing problems and improving the site.
• To send you updates, where you have opted in. You can unsubscribe at any time using the link in any message or by contacting us.
• To measure and improve our advertising: understanding which of our ads lead to visits and purchases, and showing relevant ads on Facebook and Instagram (see section 5).
• To meet legal obligations: tax, accounting and consumer-protection requirements, and responding to lawful requests from authorities.

We process your personal data on the basis of your consent, which you give when you use our site, place an order or contact us, or for other legitimate uses permitted by applicable law. Where we rely on your consent, you can withdraw it at any time (see section 9). Withdrawing consent does not affect processing already carried out, and we may not be able to complete an order without the information needed to deliver it.

5. Cookies, analytics & advertising

Cookies are small files stored on your device. We use them in the following ways:

• Essential: to keep your bag, run checkout, remember your cookie choices and keep the site secure. The site cannot work properly without these.
• Analytics: Shopify's built-in store analytics help us understand, in aggregate, how people use the site so we can improve it.
• Personalisation: to remember preferences such as your selected shade.
• Advertising: we use the Meta Pixel and Meta Conversions API (provided by Meta Platforms, which operates Facebook and Instagram) to measure and improve our advertising and to show relevant ads to people who have visited our site. When you browse our site or place an order, information such as pages and products viewed, items added to your bag, purchase value, device and browser information, and your contact details in hashed (encrypted) form may be shared with Meta. Meta may use this information in line with its own privacy policy. You can manage how Meta uses this data through your Facebook or Instagram ad preferences and Off-Facebook Activity settings, or contact us at admin@seasaltco.in to ask us to stop sharing your data for advertising.

You can control cookies through the cookie controls on our site, where shown, and through your browser settings. Blocking essential cookies may stop parts of the site, such as checkout, from working.

6. Who we share personal data with

We share personal data only as needed for the purposes above:

• Shopify, which hosts our store and checkout (see section 7).
• Razorpay, our payment partner, to process payments and refunds.
• Shiprocket and its courier partners, which receive your name, phone number and delivery address to deliver your order and handle pickups.
• Messaging and communication providers, including Shopify's email tools and WhatsApp, to send order updates and respond to you.
• Meta Platforms (Facebook and Instagram), which receives website activity and purchase data, and contact details in hashed form, to measure and improve our advertising (see section 5).
• Professional advisers, such as accountants and lawyers, where necessary.
• Government or law-enforcement authorities, where required by law.
• A successor business, if all or part of our business is sold or restructured.

We do not sell your personal data.

7. Shopify and our service providers

Our store is hosted on Shopify, which processes personal data on our behalf to provide the store, checkout and related services. Shopify may also use some information for its own purposes, such as fraud prevention, security and its own services, in which case Shopify is responsible for that processing. You can learn more in the Shopify Consumer Privacy Policy.

Our service providers may only use your personal data to provide their services to us or as otherwise permitted by their own privacy policies and applicable law.

8. Data retention & security

We retain personal data only for as long as reasonably necessary for the purposes described in this notice, including fulfilling orders, maintaining required business and tax records, resolving disputes, preventing fraud and complying with applicable law. Different categories of information may therefore be retained for different periods.

We maintain reasonable technical and organisational safeguards designed to protect personal data. No method of transmission or storage is completely secure. Where required by applicable law, we will notify affected individuals and the relevant authorities of a personal-data breach.

9. Your privacy rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to:

• Access: ask for a summary of the personal data we hold about you and how we use it, and the identities of those we have shared it with.
• Correction and updating: ask us to correct, complete or update inaccurate or incomplete personal data.
• Erasure: ask us to delete personal data we no longer need, unless we must keep it to meet a legal obligation.
• Withdraw consent: withdraw consent you have given, as easily as you gave it, including unsubscribing from marketing.
• Grievance redressal: raise a complaint with our Grievance Officer (section 13), and, if you are not satisfied with our response, approach the Data Protection Board of India.
• Nomination: nominate another person to exercise these rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, contact us using the details in section 13. We may need to verify your identity before acting on your request. Additional rights may be available depending on applicable law.

10. Children

Our services are intended for adults. We do not knowingly collect or process personal data of individuals under 18 without the consent or verification required by applicable law. If you believe a child has provided personal data to us, contact us and we will take appropriate action.

11. International transfers

Some of our technology and service providers, including Shopify, may process personal data outside India. Where personal data is transferred internationally, we take the steps required by applicable law to ensure that the transfer and processing are appropriately protected.

12. Changes to this notice

We may update this notice from time to time to reflect changes in our practices or the law. We will post the updated version on this page and change the “Last updated” date above. Where changes are significant, we will take reasonable steps to let you know.

13. Privacy & grievance contact

For questions about your data, to exercise your rights, or to raise a complaint, contact our Grievance Officer:

Pruthvi Kalal, Grievance Officer
Email: admin@seasaltco.in
Phone / WhatsApp: +91 82007 35541
Hours: Monday to Saturday, 10am to 7pm
CAPFORM LLP, 301, Sarthik Square, Nr. Shapath-3, S.G. Highway, Bodakdev, Ahmedabad 380054, Gujarat, India

We acknowledge grievances within 48 hours and aim to resolve them within one month of receipt.